Sainsbury’s have issued an urgent food recall on an own-brand item due to a possible allergy threat. The supermarket giant is recalling the Sainsbury’s 10 Vegetable Gyoza with soy and ginger dip because some packs contain prawns, which was not declared on the label, making it a possible health risk for anyone with an allergy to crustaceans.
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by Sainsbury’s 10 Vegetable Gyoza with a soy and ginger dip
Supermarket giant, Sainsbury’s, are urgently recalling by Sainsbury’s 10 Vegetable Gyoza with a soy and ginger dip because some packs may contain prawns that are not mentioned on the label.
This means the product is a possible health risk for anyone with an allergy to crustaceans.
Writing in their recall notice, Sainsbury’s said: “It has been brought to our attention that the above product, by Sainsbury’s 10 Vegetable Gyoza with a soy and ginger dip may contain prawn (crustaceans) which is not declared on the pack.
“As a precautionary measure, we are asking customers who have purchased this product and have an allergy or an intolerance to prawn (crustaceans), to return it to their nearest Sainsbury’s store, where they will receive a full refund.
“For any concerns or questions regarding this, please contact our Careline on 0800 636262 or by email to [email protected]
“We would like to apologise for the inconvenience this may cause.”
Sainsbury’s has taken action to right their wrong by issuing an urgent product recall from customers and has contacted the relevant allergy support organisations. The organisation will then get in touch with members about the recall.
The supermarket giant has also issued a “point-of-sale” notice to its customers, the Food Standard Agency said.
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The purpose of the notice is to explain to customers why the product is being recalled and to tell them what to do if they have bought the product.
The by Sainsbury’s 10 Vegetable Gyoza with soy and ginger dip has a batch code of 17519 and a use-by date of June 2021.
Those who have bought the product are being urged not to eat the food to avoid risk.
Instead, they can return it to the store it was bought where they will be given a full refund for the item.
The advice provided by the Food Standard Agency advised: “If you have bought the above product and have an allergy to crustaceans, do not eat it. Instead, return it to the store from where it was bought for a full refund.”
No other Sainsbury’s products have been affected by this issue.
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However, this is not the only recall alert out at the moment. Parents are being urged to return an under 3’s Elsa light up jumper purchased from Matalan due to safety concerns possessed by the product.
A Matalan spokesperson stated: “It has come to our attention that the Elsa Light Up Jumper is not suitable for children under three years old due to small parts included in the jumper.
“As a precaution, we are immediately recalling the age 2-3 version of this jumper which is intended for use by a child under three.”
However the spokesperson reassured customers that the jumper was suitable for children above the age of three, they said: “The Elsa Light Up Jumper meets the required safety standards for children aged three and above.”
However, if a customer has purchased the jumper for someone under the age of three do not use the product.
Instead, the spokesperson urges to return the product back to the store. Customers will not need to produce a receipt to claim a refund.
“If you’ve bought a size 2-3, or if you have bought the Elsa Light Up Jumper for a child aged under three, please do not use the product and return it at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund,” the spokesperson said.
The spokesperson issued an apology, which read: “We’re really sorry for any inconvenience caused however customer safety is our highest priority and we pride ourselves on delivering great quality at great prices.
“Please note this recall does not affect any other Matalan product and does not affect Frozen Light Up Jumpers intended to be worn by children aged three-plus.”
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